1. At Red Shores Racetrack and Casino in both Charlottetown and Summerside
The Break In Play Program allows players to voluntarily impose a short pause or a longer break from the gaming floors at both Red Shores locations in Charlottetown and Summerside so they can take some time to assess their gambling.
Take a long-term break
- Sometimes players may decide they want extended time away, a long-term break may be right for them. A long-term break allows them to take time away from playing for 6, 12, 24 or 36 months.
Take a short-term break
- A short-term break is an option if players want time away from gambling without committing to a longer timeframe. Individuals can decide on the length that works best for them, choose from 30, 60, or 90 days.
What will happen:
- If individuals would like to enroll in the Break in Play program, they can do so on-site at Red Shores Charlottetown and Summerside, or at an off-site location (i.e., PEI Gambling Addiction Services). Please see a Red Shores staff member or call the PlayWise Advisors at 902-620-4267 to learn more or to enroll.
- To enroll, individuals will meet with two staff members in a private setting to walk you through the process. The entire meeting takes about 20 minutes.
To access the program, visit or call the PlayWise Information Centre at Red Shores at 902.620.4267.
Access to the "Break in Play" self exclusion program is also possible through PEI Addiction Services.
What are the commitments while on a Break?
- Individuals will not be allowed access to Red Shores Gaming Floors in Charlottetown and Summerside until after the Break in Play period has ended and they have completed the Return to Play process.
- The confirmed Break in Play cannot be cancelled or reversed.
- Marketing communications will be disabled for the duration of the Break in Play.
Frequently Asked Questions
What is the process to enroll in a Break in Play off-site?
- If you are currently accessing community support, such as Addiction Services, your clinician can arrange this for you.
Can a family or friend exclude for me?
- No. Only you can enroll yourself in a Break in Play. During the process you will be asked for Photo ID to confirm your identify.
Can I bring a support person with me?
- Yes, some people find it helpful to bring a support person when they enroll in a Break in Play.
Who will know I have taken a break?
- This process is confidential. Only approved Red Shores personnel will have access to this information.
What happens if I enter the gaming floor while on a break?
- If you enter the gaming floor during your Break in Play, you will be escorted out by a Security Supervisor. Any credits on the terminal, or chips, or a slot machine voucher at the time of the approach, you will be asked to forfeit all money to security. These Disentitled Winnings will be donated to United Way. At the discretion of the Manager of Security, you may be issued a breach/trespass that may add time to your break. These consequences are to deter you from attempting to return to the gaming floor.
If you have additional questions, please send them to our confidential mailbox playwiseredshores@alc.ca
2. On alc.ca
Take a Short Break
An important safer gambling strategy is to give yourself time to take a break. You can to take a 24-hour pause from gambling on alc.ca at any time.
A 24-hour break button is always displayed when you’re logged into your alc.ca account. If you need a short break, choosing the 24-hour pause will prevent you from making wagers/purchases for 24 hours. Any subscriptions or advanced play tickets already purchased will play out as scheduled, you just won’t be able to make any new wagers/purchases.
Take a Longer Break
Sometimes you need to take a longer break from play. The self-exclusion button is always displayed on alc.ca next to the 24-hour break button on every alc.ca logged in page. Self-exclusion allows you to suspend your account for 6, 12, 24, or 36 months. You won’t be able to sign in, purchase/wager play, or enter tickets until the exclusion period is up.