Supporting a Friend

How to Help Someone You Care About

If you’re worried about a friend who may have a problem with online gambling and gaming, there are things you can do to help.

Helping Hand Teen Gaming

Check out this great information from KidsHelpPhone.ca.
(Kids Help Phone is Canada’s 24/7 e-mental health service offering free, multilingual and confidential support to help all young people Feel Out Loud.)

Recognizing the Signs

When Gaming Becomes More Than a Hobby

When online gaming becomes more than a hobby, a person can become absorbed.

You may notice that you’re seeing less of your friend or that they’ve become less interested in time away from their phone, computer or console. This can affect the people closest to them, including their friends and family.

Here are some things you can look for in friends who may have a problem:

They play for long periods of time (20+ hours per week)
They mostly talk about gambling and/or gaming
They’re not honest about how much time they spend online or how much they bet
They can’t stop gambling or gaming, even though they may want to
Communication Guide

Talking to Your Friend

If your friend has a gaming problem, all you can do is be there for them — you can’t make them give up or change their behaviour. If you decide to talk to your friend, it’s important to let them know that you’re concerned because you care. Getting angry won’t help the situation.

Tip 01

Keep it Private

Approach your friend somewhere private and away from distractions.

Tip 02

Be Open

Focus on how your friend’s behaviour is affecting you. Use “I” statements like, “When you break plans with me to game, I feel sad and let down.”

Tip 03

Be Specific

Be honest and straightforward about why you’re concerned. Say, “I’m worried because last night you said you only played for a couple of hours, but I know it was more.”

Tip 04

Don't Boss

Don’t tell them what to do: only they can make a change. Ask, “What do you think would help? What can I do to make things easier for you?”

Tip 05

Stay Calm

If your friend wants to talk, try to be calm, caring and non-judgmental.

Tip 06

Consider Timing

Your friend may not be ready to change right away. They may not be ready to hear your concerns because they believe that they can control their gaming or they feel like gaming has more positive than negative consequences. They may get angry and tell you it’s none of your business, but they may also be happy that you started the conversation.

Tip 07

Don't Push

If your friend doesn’t want help, don’t push them. Let them know that you’re there for them in the future. Remember, it can take a long time for someone to realize that they have a problem.

 
 
Your Well-Being Matters

Remember to Look After Yourself Too!

When faced with a loved one experiencing gambling or gaming harms, you may feel sad, frustrated or worried about them. These are all common feelings. Here are some tips for taking care of yourself:

Take a Break

Do something you enjoy or hang out with people who aren’t involved in gaming.

Talk to Someone

Spend time with a supportive friend or a safe adult. You can always call the PEI Gambling/Gaming Support Line at 1-855-255-4255 or Kids Help Phone at 1-800-668-6868 if you need to talk.

Remember

You’re not expected to solve someone else’s problem. All you can do is express your concerns and be supportive. By talking to them, you’re being a good friend.

Professional Support Available

Need Help or Have Questions?

If they open up, or if you need guidance, professional counsellors are available to talk 24/7.

  • PEI Gambling Support Line: 1-855-255-4255
  • Kids Help Phone: 1-800-668-6868