24/7 Helpline & Support

#1-855-255-4255 We can help!

The PEI Gambling Support Line is a 24-hour, free and confidential phone helpline for those worried about gambling or the gambling of others.

Immediate Assistance

Here for All Islanders

You can call us to receive immediate support by a trained Island-based counsellor, or for information services for gambling supports. We are here to help!

Young man with cell phone
Who We Serve

Our services are provided to all Islanders:

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Who are, or have been experiencing harms from gambling

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Who may be in crisis from gambling-related harms

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Family and friends concerned about someone else's gambling

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Youth, teens and young adults experiencing gaming and gambling harms

Comprehensive Care

At the PEI Gambling Support Line:

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All calls will be answered by local, knowledgeable mental health professionals here on PEI.

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We offer you support from a trained counsellor when in crisis, and if necessary, provide crisis intervention.

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We offer phone support and counselling to encourage you when making the changes you want to make about gambling.

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We can inform you about gambling self-help tools and other literature that you may find helpful.

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We can provide information about in-person counselling through PEI Mental Health and Addiction Services, Gambling Support Groups, Gamblers Anonymous, and other related services.

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Callers will be offered supportive open access counselling Island-wide (no appointment or referral required).

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Translation services are available in many languages to best serve all Islanders.

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We can call you back, discreetly, for ongoing check-in support and encouragement.

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A mobile mental health response service is available from trained professionals for in-person care (10am–10pm daily).

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Ongoing support and encouragement between your in-person counselling appointments.

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We offer specialized support for youth, teens, and young adults experiencing gaming and gambling harms.

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We can provide resources for general gambling information.

Our Process

How we work with you…

Our services are provided 24/7 on a free, confidential basis throughout PEI by Island-based counsellors who have specialist training and experience. When you call us we will:

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Listen & Examine

Listen to you and examine the problems or issues together with you.

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Explore & Assist

Explore possible ways to address these issues and assist you in determining next steps.

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Give Choices

Give choices around in-person counselling, strategies, self-help resources at www.PEIGamblingSupport.com, and continued future support.

In-Person Support

Mental Health and Addictions Open Access Counselling

Get mental health and addiction support when you need it. Open Access Counselling is being implemented in all Community MH&A sites across the province. It provides an evidence-based approach that promotes timely access to mental health and addictions support by inviting people to engage in counselling on their terms.

At Open Access Counselling you can speak with a mental health or addictions counsellor. No appointment or referral is required. Simply drop in. Available hours, locations, and contact information can be found at https://healthpei.ca/OpenAccessCounselling

Sessions last up to 60 minutes. There may be a small wait when you arrive, but you will be connected with a counsellor as soon as possible.

Available 24 Hours, Free & Confidential

We Can Help!

Reach out to the PEI Gambling Support Line anytime you need support, information, or guidance.